Pro Expose Hydro Vacs
Service Locating Sydney

Underground Service
Locating Sydney

Electromagnetic detection and hydro excavation to locate and expose gas, water, power and telco.
Know what is underground before you dig.

✓ RIDGID Scout locating equipment ✓ Dial Before You Dig compliant ✓ Locate and expose in one visit ✓ Free same-day quote on call
Fully Insured
Fast Response
DBYD Compliant
Experienced Operators
Residential & Civil

What Is Underground Service Locating?

Underground service locating is the critical first step before any excavation project. Beneath the streets, footpaths and properties of Sydney lies a dense network of buried utilities including gas mains, water pipes, sewer lines, electrical cables, telecommunications conduits, fibre optic networks and stormwater drains. Striking any of these services during excavation can cause serious injury, property damage, utility outages and significant financial penalties.

Pro Expose Hydro Vacs provides a complete locate-and-expose service that combines electromagnetic detection using RIDGID Scout equipment with hydro excavation potholing to physically verify the position and depth of underground assets. This two-stage approach gives you far greater certainty than electromagnetic detection alone, because locating equipment provides estimated depths that can be affected by soil conditions, service material and proximity to other utilities.

By combining both capabilities in a single visit, we save you time and money. Instead of booking a locator one day and a potholing crew the next, Pro Expose arrives with the locating equipment and the vac truck together. We identify the services electronically, mark them on the ground surface, and then pothole to confirm exact depths and alignments at critical points along the excavation zone. You leave the site with verified service positions and the confidence to proceed with your project safely.

RIDGID Scout Locating Technology

Industry-standard electromagnetic detection equipment for accurate identification of buried utilities.

The RIDGID Scout locator system consists of a transmitter and receiver that work together to detect metallic pipes, cables and conduits underground. The transmitter clamps onto or induces a signal along the target service, and the operator walks the surface with the receiver to trace the signal path. The receiver displays the horizontal position and estimated depth of the service in real time, allowing our operator to mark the route accurately on the ground surface with spray paint or marker flags.

For non-metallic services such as PVC water pipes, plastic gas lines and unshielded fibre conduits, electromagnetic locating has limitations. In these cases, we rely on Dial Before You Dig plans for approximate positioning and then use hydro excavation potholing to physically expose the service and confirm its exact location. This combination of electronic locating and physical verification provides the highest level of certainty available for identifying underground infrastructure.

Types of Underground Services We Locate

Our locating service covers all major utility categories found beneath Sydney's streets and properties.

Gas Mains and Service Connections High-pressure and medium-pressure gas mains, residential service connections and meter assemblies. Gas service strikes are among the most dangerous, making accurate locating essential.
Water Mains and Connections Sydney Water mains, property service connections, meter boxes, valves and hydrant branches. Water main strikes cause flooding, road damage and supply interruptions to surrounding properties.
Electrical Power Cables High voltage, low voltage and street lighting cables owned by Ausgrid, Endeavour Energy and private installations. Power cable strikes can cause electrocution, arc flash and widespread outages.
Telecommunications and NBN Telstra, Optus, NBN Co and private telco conduits, pits and cables. Includes copper, fibre optic and coaxial assets. Telco damage can cause outages across entire suburbs.
Sewer and Stormwater Sydney Water sewer mains, private sewer connections, stormwater pipes and council drainage infrastructure. Locating these services prevents contamination and costly repair obligations.

The Dial Before You Dig Process

Before any excavation work in NSW, you are legally required to lodge a Dial Before You Dig (DBYD) enquiry. This free service provides plans from all utility asset owners showing the approximate location of their infrastructure in your project area. The plans are sent to your email within hours of lodging the enquiry and include information from Sydney Water, Jemena (gas), Ausgrid or Endeavour Energy, Telstra, NBN Co, Optus and other asset owners.

However, DBYD plans are indicative only. They show the general corridor where services are expected to be, but the actual position can differ by several metres horizontally and the depth information is often absent or unreliable. This is where physical service locating and potholing become essential. Pro Expose uses the DBYD plans as a starting reference, then performs electromagnetic locating to trace the actual path of each service, and finally potholes at critical points to verify exact depths.

This three-stage process (DBYD plans, electromagnetic locating, pothole verification) represents the gold standard for service identification and is the approach specified by most civil engineers, project managers and safety officers on construction and infrastructure projects across Sydney.

Service Locating Questions Answered

What is underground service locating?

Underground service locating is the process of detecting and mapping buried utilities such as gas pipes, water mains, sewer lines, electrical cables, telecommunications conduits and stormwater drains before any excavation work begins. It uses electromagnetic detection equipment to identify the position and approximate depth of services, which is then confirmed through potholing (hydro excavation) when precise depth verification is required.

What equipment do you use for service locating?

Pro Expose uses RIDGID Scout electromagnetic locating equipment, which is an industry-standard tool for detecting metallic pipes, cables and conduits underground. The RIDGID Scout transmitter sends a signal along the target service, and the receiver traces that signal from the surface to identify the service's horizontal position and estimated depth. For non-metallic services like PVC pipes, we combine locating with hydro excavation potholing to physically expose and verify the asset.

What types of underground services can you detect?

We can detect and locate gas mains and service connections, water mains and meter connections, electrical power cables (both high and low voltage), telecommunications and NBN conduits, fibre optic cables, sewer mains and junctions, and stormwater pipes and pits. Metallic services are detected electromagnetically, while non-metallic services are identified through Dial Before You Dig plans and confirmed by hydro excavation potholing.

What is Dial Before You Dig and do I need it?

Dial Before You Dig (DBYD) is a free national referral service that provides plans showing the approximate location of underground utility assets in your area. In NSW, you are legally required to contact DBYD before performing any mechanical excavation. Pro Expose uses DBYD plans as a starting reference and then performs physical service locating and potholing to verify actual positions and depths, because DBYD plans are indicative only and can be inaccurate by several metres.

Why should I locate services before digging?

Striking an underground service during excavation can cause gas leaks, electrocution, loss of water supply to entire streets, telecommunications outages, sewage spills and environmental contamination. The financial penalties and repair costs from a service strike can run into tens of thousands of dollars. Service locating before you dig identifies exactly where buried assets are so excavation can proceed safely and in compliance with NSW work health and safety regulations.

Other Services You May Need

Potholing & Service Exposure Hydro excavation potholing to physically expose and verify underground services after locating.
Hydro Excavation Sydney Full hydro excavation services for residential and civil projects across greater Sydney.
Non Destructive Digging NDD services for safe excavation around live utilities on construction and civil sites.
Trenching Sydney Vacuum excavation trenching for safe pipe and conduit installations after services have been located.

Service Locating Across Sydney

Pro Expose Hydro Vacs provides underground service locating across all of greater Sydney including Western Sydney, Parramatta, Blacktown, Castle Hill, Hills District, Inner West and surrounding suburbs.

Sydney CBD
Parramatta
Blacktown
Penrith
Liverpool
Bankstown
Inner West
Hills District
North Shore
Eastern Suburbs
Sutherland Shire
Castle Hill
Baulkham Hills
Kellyville
Ryde
Hornsby
Campbelltown
Camden
Wetherill Park
+ All Greater Sydney

Need Service Locating in Sydney?

Call Pro Expose Hydro Vacs for a fast quote on locating and exposing underground services.

24/7 Emergency Service Urgent service locating before excavation? Call us now.

Quick Quote Request

Or just call/text: 0438 498 274

Sydney Suburbs We Service

Operating from our Merrylands depot, we cover all of Sydney, including Parramatta, Inner West, Eastern Suburbs, North Shore, Bondi, and Merrylands. Same-day dispatch available.

Pro Expose operates in full compliance with Dial Before You Dig (1100.com.au), SafeWork NSW excavation standards, and AS 5488.1:2022 Classification of Subsurface Utility Information.

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